F.A.Q. about Griersons E-Commerce
What does Griersons provide?
Griersons provides web-based ecommerce software
to businesses serious about online sales. Griersons
E-Commerceis an Application Service Provider (ASP) meaning
that the software developed by Griersns is also hosted,
managed, and maintained. Merchants using Griersons E-Commerce
software need only a web browser to access the software.
Will my customers' transactions
Yes. Security is paramount at Griersons E-Commerce
Solutions. Our softwarel uses the latest in Secure Socket
Layer (SSL) technology during the entire order process
and within the Order Management System. For additional
security, all credit cards are encrypted within the
How long will it take me to
set up my store?
Depending on the size and complexity of your
product line, setup time can last anywhere from one
day to a ten days.
Will the Griersons's E-Commerce
software work with my current web site?
Absolutely. Griersons's storefront can be endlessly
customized to mesh with the look and feel of any preexisting
If I plan to sell thousands
of products, will I have to add each product individually?
No. Product import functionality will allow
you add your entire product line as well as your entire
customer database to the online store with the click
of a button.
Is there a limit to the number
of products I can sell with Griersons's e-commerce software?
No. There is absolutely no limit to your store
size. Griersons does not charge additional fees for
merchants that sell a large number of products.
Will my catalog pages be indexed
by search engines?
Griersons's E-Commerce software comes equipped
with a catalog builder. The pages created by the catalog
builder are designed to be attractive to the search
Will Griersons's software work
on a Mac?
Yes, Griersonss's software works on all platforms
that run Internet Explorer Netscape web browsers (versions
4.0 and higher). It also works with the AOL web browser.
How do I process credit cards?
There are two credit card processing options.
You might choose to process your orders through traditional
means using an existing merchant terminal or you must
establish an account with a payment gateway such as
VeriSign, Authorize.net, or Paymentech. If you have
an account with such a gateway, you have the option
to allow orders to be authorized at the time of the
order is placed.
Can I specify which states and
countries I will and will not ship to?
Yes. Merchants can specify which states they
will and will not ship to. Addtionally, merchants can
designate certain products as having shipping restrictions.
Do I have to pay for technical
No. Griersons provides free tech support to
all of its clients at no cost.
Why should I use Griersons's
Griersons E-Commerce Software is designed to
maximize your profit. By helping to increase revenue
and decrease your costs, you will yield the most amount
of money in your pocket at the end of the day with Griersons's
e-commerce software. Online revenue is a function of
unique visitors and conversion rate. Griersons's software
provides you with the tools to increase both. Features
exist in both the front and back end of the software
that help you drive traffic. The store front itself
is designed one hundred percent around usability which
maximizes your conversion rate. How does it decrease
costs? Griersons provides tools that streamline the
fulfillment process. Additionally, the software offers
robust reporting, providing you with the information
that you need to make better business decisions.
How much does Griersons's e-commerce
software cost? Can I buy it outright?
Griersons charges a one time agreed setup fee
depending of type of solution, which includes a completely
establised online store. After that, you pay agreed
monthly fee for website hosting, maintaing, administration
How do I get started?
Simply go to our Contact
page and fill out the form provided. Your will be contacted
instantly. The process takes less than one minute.